📍 Do your tutors come to our home?
Yes. Most sessions are in-home, but you can meet at a library or other quiet place. We also offer virtual tutoring.
📊 How do you compare to other tutoring agencies?
We hire only tutors with 3+ years of tutoring experience—no untrained candidates.
🔍 How do you match my child with a tutor?
We consider your child’s needs, goals, and location, then assign the best‑fit tutor nearby.
đź§ Can you work with students who have learning challenges?
Yes. Many tutors have experience supporting students with learning differences.
đź“… Who makes the tutoring arrangements?
You and the tutor schedule directly. The tutor will contact you after the first session.
đź’ł Who do I pay?
Payments are made directly to TutorPro. Prepayment is required. Invoices are sent monthly, with adjustments if needed.
⏳ What’s your cancellation policy?
Cancel at least 24 hours in advance without charge. The session must be rescheduled within the same or following month.
📆 How often should we schedule sessions?
Most students meet 1–3 hours per week. Frequency can be adjusted anytime.
🚀 How do we start?
Prepay for the first 1–1.5 hour evaluation session. If you continue, prepay for a month’s worth of sessions.
đź’° Any other fees?
No.
📝 Is there a contract?
Yes, after the first lesson. You may cancel at any time with 24 hours’ notice.
âś… Do you guarantee services?
Yes. If you’re not happy after the first session, we’ll refund you in full or match you with a new tutor.
🔄 What if the tutor isn’t a good fit?
We can assign a different tutor at any time—no obligation to continue with the first one.